EMAIL US

Our advisors will be delighted to answer your questions.

FREQUENTLY ASKED QUESTIONS

DELIVERY TIMES

Please note that Orders are typically delivered between 2–3 business days from the moment the order confirmation e-mail is sent by Zenixian.

SUSTAINABILITY POLICY

Sustainability

Sustainability is a top priority for Zenixian. We are committed to sourcing materials that have a lower environmental impact, such as organic cotton, bamboo, and recycled polyester. We also partner with ethical factories that abide by fair labor practices, and we limit our waste by using a made-to-order model. Additionally, we work to educate our customers about sustainable fashion and encourage conscious consumption.
When it comes to sourcing materials, we prioritize those that are ethically and sustainably produced, such as organic cotton, recycled polyester, and bamboo.  


We work with a network of trusted suppliers who share our values and adhere to strict environmental and social standards. We use natural materials that are renewable, biodegradable, and require minimal water and energy during production. Furthermore, we avoid using harmful chemicals and dyes that can harm the environment and the people involved in our production process.

In terms of production methods, we strive to minimize waste and reduce our carbon footprint. We use a made-to-order model, which means we only produce what is needed, reducing the amount of waste created from unwanted inventory. We also work with local manufacturers to reduce our transportation emissions and to support our local communities.

As for our overall brand impact, we are committed to being transparent and accountable. We are constantly working to reduce our environmental impact and make positive social contributions, such as partnering with charities and non-profit organizations that align with our values. In addition, we aim to educate and inspire our customers to adopt more sustainable and ethical consumption habits.

Overall, our aim is to build a sustainable fashion brand that values people and the planet as equally important as profits. We believe that sustainable fashion is the future of the industry, and we are proud to do our part in promoting ethical and environmentally conscious practices.

PAYMENT OPTIONS AND TAXES

We accept all major credit cards and the other payment methods expressly indicated in this website. You will be charged in the same currency as the prices displayed at checkout. The order total includes any shipping costs, taxes and duties.

PRODUCT AND SIZING INFORMATION

YOUR ORDER

Check the contents of your order, track the status. If you already have an account, please log in to your account

INSTANT MESSAGING

Would you like to contact us via an instant messaging app? Our Client Advisors are happy to help you.

CHAT ONLINE

Are you looking for personal advice? The chat opens when a Zenixian Ambassador is available